Blogs

Blogs

Omnichannel Collections: A Strategy to Stay Compliant with Reg F
Omnichannel Collections: A Strategy to Stay Compliant with Reg F
These famous words by Winston Churchill sum up precisely what is happening in the debt collection landscape today. For years, the Accounts Receivable Management (ARM) industry has been one of the most rigid industries, judicious at making the shift toward advanced technology solutions.

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FDCPA Regulation F included in Cogent
FDCPA Regulation F included in Cogent
The much-anticipated changes in Regulation F have come into effect on November 30, 2021. These new set of rules will govern the Fair Debt Collections Practices Act (FDCPA). Regulation F is the first regulation to implement substantive provisions of the FDCPA since the law was enacted in 1977.

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Navigating the Data Security Paradigm in the Debt Collection Management Landscape
Navigating the Data Security Paradigm in the Debt Collection Management Landscape
Security is a big topic to cover in just one blog; it (security) can broadly be classified into two major categories - Cyber security and Data security.

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Ensuring Regulatory Compliance: How to determine and avoid deceptive collection practices
Ensuring Regulatory Compliance: How to determine and avoid deceptive collection practices
The calls came several times a week and sometimes even when the Howards were heading for bed. Each time, it was the same: a threatening voice with an even more intimidating message, asking the Howards to pay off their overdue credit card debt or face arrest and jail time.

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