Transitioning from Legacy to Leading-edge with Omnichannel Collections
An omnichannel collection system is a central system that seamlessly integrates with both traditional and modern communication channel(s). It manages and oversees all the collections and communications data between the debtors and debt collectors across all channels in real-time. Download this whitepaper to learn more.
Automation for Transforming the Debt Collection Management Landscape
This guide tries to put forward the case for and beneﬁts of a collection and case management solution. These insights are based on information gathered from ﬁrst-hand interviews, extensive desk research, and experience gained from over 10,000 hours of technology consulting and software implementation.
Enabling a Remote Workforce A New Approach to Collection and Claims Management
The challenge for debt collection industry is to enable its workforce to operate remotely but at the same time stay in compliance with all the mandated fair debt collection practices. Even if everything is cared for, the collection agencies remain uneasy about ensuring productivity of their resources.