CogentConnect
EMPOWER
OPTIMIZE
MAXIMIZE
CogentConnect is a self-service debt management portal that enhances debt collection efficiency and
empowers consumers to manage and pay off their debts easily. With an intuitive interface, CogentConnect
allows users to schedule payments, receive alerts, view their claim balance in real-time and carry out
many more transactions, anytime, anywhere, through any device
The platform reduces the need for collection agents to make repeated calls, optimizing resources for
agencies to focus on strategic tasks. Featuring a robust rules engine, CogentConnect ensures compliance
with FDCPA and other regulations. It provides real-time insights into accounts, precise payment
tracking, and customizable features that align with your brand
By using CogentConnect, collection agencies can maximize collections and optimize operations while
maintaining positive relationships with debtors
Self-service Debt Management Platform
CogentConnect is founded on the belief that
favorable conditions facilitate debt repayment. The solution offers consumers a simplified financial
management experience. Our self-service portal empowers consumers to securely access claim details,
schedule payments according to their preferences, while enabling collection agencies to optimize
resources and maintain compliance standards
COLLECTION AGENCIES
Efficient Collections
Reduce inbound/outbound calls, saving time and costs while maintaining effective communication
with consumers
Empowering Consumers
Maximize collections by providing consumers with convenient payment options, enhancing the
likelihood of successful payments
Branded Experience
Maintain brand consistency with cohesive branding, including logos and color themes, for a
professional touch
Document Management
All exchanged documents and digital communications are securely logged into the system, ensuring
compliance and organization
Customizable Controls
Exercise control over consumer widgets and demographic updates for tailored service delivery
Compliance Assurance
Mitigate compliance risks with a powerful rules-engine in the backend, ensuring adherence to
regulations
CONSUMERS
Seamless Access
Enjoy platform agnostic access to financial data anytime, anywhere, via desktop or mobile
devices
Flexible Payments
Make electronic payments from any location and through preferred modes, promoting convenience
and accessibility
Payment Scheduling
Create personalized payment schedules to streamline debt reduction and financial planning
Transparent Process
Easily access claim balance and status updates to stay informed and maintain transparency
throughout the repayment journey
Timely Notifications
Receive alerts and notifications promptly to facilitate timely debt repayment and stay on track
financially
Reduced Communication
Experience fewer calls from collectors while maintaining control over debt payments
Secure Document Exchange
Send and receive documents securely from any device at any time using the portal, ensuring data
privacy
Demographic Updates
Update demographic information as needed to facilitate better service delivery and personalized
assistance
Revolutionize your Debt Collection with
CogentConnect
Discover how CogentConnect’s powerful features can transform your debt management, making it more efficient, compliant, and user-friendly
Major benefits of CogentConnect
Secure Registration and Login
Ensures user accounts are accessed safely
Self-Service Options
Empowers consumers to independently manage their accounts and services.
Interactive Dashboard
Offers a detailed view of account information and activities
Robust Authentication
Enhances security with multiple verification methods
Payment Plan Management
Enables users to create and monitor their payment schedules
Convenient Callback Requests
Lets consumers easily schedule calls with customer service
Easy Payment Scheduling
Allows consumers to effortlessly set up payment schedules directly
through CogentConnect
Efficient Document Handling
Simplifies the process of uploading and downloading documents for user
convenience
Real-time Alerts and Notifications
Provides timely updates to keep users informed
Real-time Integration with System of Records
Ensures up-to-date information by synchronizing with the main system of
records in real time
Take Control of your Claims Today
Sign up for CogentConnect now and experience the ease and convenience
of self-service debt management