Cogent
With success in the ARM and collection industry being volume-driven, and clients demanding cheaper rates and faster results, we need to ensure faster inventory (debt) turnover (collections). An effective collections and case management solution offering ways to automate the collection process can offer significant advantages in this direction. It has been found to be particularly effective for managing instances involving multiple claims, and other activities that get increasingly complicated as the journey from claims received to actual collections lengthens.
The whitepaper provides insights on:
The need, applicability and benefits of a modern, digitally agile collection and case management software platform.
How to invest/choose a software solution platform that provides scalability and deliver enhanced ROI overtime.
The applicability of automation and the automation journey with focus on collection/accounts receivable management (ARM) industry.
Avoiding common pitfalls in collection and AR automation including activities that cannot and should not be automated.
Actual benefits and optimization realized overtime through a digitally agile collection and case management software platform based on experience gained from over 10,000 hours of technology consulting and software implementation for some of the leading names in the collection/accounts receivable management (ARM) industry.
